Take the pulse of your organisation: discover the ground truth
VISION
At Kinetic Consulting, we have the expertise, and the technology, to rapidly deploy surveys to staff, collecting the answers to your key business and organisational questions, however large the enterprise.
We call this service Kinetic Pulse – enabling you to take the pulse of your organisation.
But our Kinetic Pulse service is more than just a state of the art surveying tool. The difference you get with this service is the involvement of experienced consultants. We use our expertise in organisation strategy, design and effectiveness to align your survey objectives to your business or function’s aims. We ensure that the information collected is precise, relevant and structured, examples of which could be: Feedback, Insights, Benchmarking, Measures of Progress, Measures of Success, Levels of Engagement.
Then we’ll go that step further and facilitate the implementation of the actionable insights that we develop from the survey results.
ACTION
Our consultants bring their respective organisation and performance expertise to facilitate optimum results. As with all our areas of intervention, we work with a proven framework that ensures we meet your goals:
- Purpose : we align the purpose of the “feedback” initiative with KPIs and business objectives
- Survey Design : we design the questions, the survey process, the target audience and the measurement parameters
- Survey Deployment : we build & deploy the survey to the target audience, so as to obtain a maximum response rate, & collect results through the use of our secure online surveying platform
- Data Analysis : we analyse the data, draw out the key insights and determine which organisational interventions may be needed
- Intervention : if required, we facilitate the implementation of our recommendations.
The outcome: An action plan that is founded on real organisational insights and a partner willing and able to help you implement it.
Some examples of areas where surveys are truly effective :
Measuring Internal Impact : Begin to specifically address perceptions of internal dissatisfaction from one department to another by surveying the organisations concerned. Incorporate the data into your internal scorecard measurement system to help drive internal goals such as service quality & efficiency and internal customer focus. Extend your assessments to include key suppliers and customers.
Measuring Training Impact : Gage the effectiveness of training by measuring if the program has had the desired impact on your organisation. Re-enforce your training programs by running post-training online assessments and quizzes.
Employee Opinion Surveys : Here the possibilities are broad. Organisational surveys can be tailored to gauge employee opinion on a range of topics such as satisfaction with a new process, employee engagement etc. We then help you to develop specific interventions to address the survey’s findings.
Team Effectiveness : Focused around Goals, Roles, Processes and Relationships, our team effectiveness surveys allow you to assess the operational effectiveness of your key business teams and to determine which interventions are necessary to restore balance and improve performance.
The Kinetic Pulse System Capabilities in a SnapShot : Robust, Secure online surveying platform-Ability to brand & develop templates to clients’ needs -Multi-language capability-50,000+ user reach-Email distribution capability with measures to ensure successful “inbox” delivery-Multitude of “question formats”, with advanced branching logic.
