Case for Change
A global B2B business had limited growth potential as a result of prioritising process over results, lack of accountability and risk aversion. They needed to build a leadership team that could effectively drive transformation from product focus to service focus.
To engage and empower high potentials to lead the transformation of the company from within - to build a sustainable, high performing organisation.
Working together, we designed, produced and delivered a highly experiential, intense 6 month learning journey including workshops, coaching and practical applications. The course centred around customer service, building customer focused teams and the overriding need to deliver great products and services.
Capability to Deliver
We embedded this new approach within the DNA of the company by enabling business and HR Leaders as facilitators, practicing with proven business leadership tools and ensuring that every participant developed their own clear and focused action plan.
Trained 270 Global Leaders with an average 98% satisfaction score.