Because they are all experienced professionals the support we received from our partners at Bespoke Change was refreshingly practical and action focused.

Programme Director / FTSE250 Media Company

Case for Change

The organisation had a strategic vision to integrate disparate operational systems, across multiple functions, to create a more standardised employee experience.

However, it had not yet created the compelling shared vision and defined the changes needed to generate the benefits from this major investment.

Shared Vision

To bring this together we supported the initiation of a transformation programme bringing our expertise in benefits, change and programme management to help all parts of the business understand how to successfully plan for and implement the change.

Feasible Plan

BUSINESS CASE & BENEFITS: Defining and agreeing with lead business owners the key benefits from change.

CHANGE MANAGEMENT: Setting up an appealing and consistent approach to enable business leaders to communicate and plan change effectively.

PROGRAMME MANAGEMENT: Setting up and operating a PM Office (PMO) to support the business leadership with the right level of agility and governance control.

Capability to Deliver

Partnering with internal teams to bring the best of our external experience, tailored to what works for the business, we have been recognized for our business-leading PMO approach that has been used as a blueprint across the rest of the organisation.

Our change management approach puts the end user (employee, partner, supplier) at the heart of the change to deliver compelling engagement.


Set the business up for successful implementation of a £35m+ system investment through an integrated approach to benefits, change and programme management that delivers business results.