Improved the Credit Management Process

CHF 300 – 500m of accounts receivable reduction achieved in EMEA pilot countries.

Leading Global Technology Organisation

The valuable support provided by you and your team has clearly been instrumental in helping plan and implement the next steps. I am happy to see the strong drive made by the colleagues who owned the process, as this is the only sustainable way going forward.

Group Senior Vice President

Our approach

Key Elements to Achieve Successful & Sustainable Change

Case for Change

A leading Global Technology organisation had set an objective to reduce working capital by CHF 2bn. Trade receivables stood at CHF 8bn of which >20% were late payments.
Shared Vision

To design and embed a sustainable approach to generate significant additional cash from Accounts Receivable.
Feasible Plan

We implemented multiple activities to improve the credit management process including reducing accounts receivable by an end-to-end process review and identifying value leaks. We worked with Sales, Finance and business leadership to deliver diagnostics to analyse issues, develop action plans to reduce overdues and deliver structural improvement in the credit processes. We raised cash awareness contributing to their objective of reducing working capital by 2bn.
Capability to Deliver

We designed the follow up plan to embed the changes and enable the organisation to maintain improvements throughout the organisation.