Kinetic brought the necessary talent and expertise to our Latin American business to tackle the ‘challenge of the moment’. Down to earth leadership that united us for ongoing success.
Case for Change
The Latin American business of a Private Equity owned global company needed to recover from a downward sales trend, define a growth plan and rediscover a sense of urgency.
Shared Vision
To lead the organisation to understand the current situation, recover lost customers, identify the gaps to achieving targets and implement a recovery plan.
Feasible Plan
We developed a new operating strategy for cost, cash - improving cashflow by reducing 30% of inventory - and service and simplified the product offer by implementing a ‘kill or cure’ process. In parallel, we introduced operational excellence across 3 plants for quality and overall performance, then defined an innovation plan for sustainable future growth.
Capability to Deliver
We placed one of our senior consultants as interim management for 3 months, based out of Guatemala. To improve team dynamics we created a sense of urgency and unity in the LATAM team and defined a process for ongoing alignment between Sales and Operations aligned to the growth plan for the next year. Kinetic’s contract was renewed twice, extending support from 3 to 9 months.
Result
Turned around the business trend in 3 months and recovered 70% of lost customers.
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