Welcome to 'The Strategy Session' podcast series. In each episode, our North America Chairman Dennis Shuler will explore current strategy and leadership insights with widely respected business leaders and renowned academics.
How credit managers can do more not only to maximise the effectiveness of their teams but also to ensure their contribution is recognised and valued.
Our client Volvo Construction Equipment, recently challenged us to find a way to make an impact with their new President’s first Press Conference in the role. The key theme was the company’s involvement with ‘Grand Paris’- a multi-billion Euro infrastructure project to build a new transport network for the Paris region. The brief was to replace conventional PowerPoint with video to engage both the press and, subsequently, other stakeholders via social media.
A key challenge was that work had not yet started, so there was nothing to film...
'The world is changing' we are told... isn't is always? Over the last few months we have looked at robotics and how automation is changing the credit management workplace, but there is something more fundamental that that going on which started around 1947 and we are now feeling it's impact.
The working population is changing those born between 1947 and 1964, the baby boomers, are retiring and businesses have not been planning adequately for this...
“If you’re curious you can work in anything… there’s nothing you can’t learn if you just try, and keep asking questions.”
We welcome Bracken Darrell to this latest Strategy Session, a leader who has certainly proven that to be true. During the session he speaks openly about a range of topics, from his personal career progression and transition into tech, to sources of intel on the leading edge of technology, and staying connected with his organisation.
The abundance and development of new systems is not limited to the ‘core’ activities of credit management, credit assessment and collections, and many organisations are taking advantage of the APP based development opportunities which are faster and easier to access and deploy.
It is tough for the major systems ERP to easily keep up with the constantly moving target of customer and business demand, not least as large ERP systems are managed by in-house IT teams and governance for implementing ‘a change request’ can be complex and protracted. These long established players remain at the heart or the engine room of many businesses and will do for some time if not forever.
Chasing customers for money has been around since trade between one person and another started and surprisingly the word ‘dun’, which means to make ‘persistent demands for payment’, has been around since the 17th century pre-dating the early days of Dunn & Bradstreet by a couple of hundred years, if online sources are to be believed. So when we say dunning it means more than just reminder letters.